Viewing and Downloading

Some content can be viewed online as well as downloaded when this icon is shown.

Select this icon to view the content online
Select this icon to download the content to the Download folder on your computer.

The riding Panda means that the file is working to become viewable. Please allow time for the file to open.

Canvas support is available to all UAB Canvas users 24/7. Please use the Canvas help menu located in the bottom left-hand corner of the Canvas dashboard. Please note that users must be logged in to see the help options. See screenshots:

1. Select “Help” at the bottom left-hand corner to see help options.

2. Decide which help option best fits your needs. A description of each “help option will be displayed in a pop-up window as illustrated below.

.

About Available Help options:

Ask your Instructor: Send questions direct to the course instructor
Search the Canvas Guides: Search the Canvas Guides for information about features inside of Canvas
Report a Problem: Submit problems with Canvas to our support team
Canvas Support Hotline: Call 855-778-9969 to speak with a Canvas Support Agent
Chat with Canvas Support: This option allows users to chat online with a Canvas Support Agent
Citrix 24/7 Support: Call 888-259-8414 or 855-352-9002 about GoToMeeting or GoToTraining issues
BlazerID Central: Assists users with their BlazerID or to the change password
Ask the Community: Collaborate with Canvas users and access resources
Submit a Feature: Submit ideas about how to make Canvas better

Course Technology Privacy Statements

Select the Next button below to continue viewing the Getting Started Module.

Zoom Support

Support

Create a support ticket:

Zoom Support

US: +1.888.799.9666 ext 2 or +1.650.397.6096 ext 2

Web: https://zoom.us/

Please contact the Center for Teaching and Learning for UAB Student (on campus) training. Zoom also offers free public training online.

Students:

Student Guide: Join a Zoom Meeting in Canvas
Student Guide: Student Zoom Account
Zoom Meeting Guide: Host Controls
Zoom Meeting Guide: Attendee Controls

Select the Next button below to continue viewing the Getting Started Module.